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KPIs Rule 5. What does not reflect Customer Value is a kind of Waste

Even though formally being required, reports and KPIs not reflecting customer value tend to be a sor ...View More

KPIs Rule 1 & 2. You could measure anything, but you can't

Basically everything in HR could be measured and expressed in terms of KPIs – somehow. In most cases ...View More

Forced Ranking. Good or bad Idea?

Forced Ranking is ok in case of divided labour. However, in teams with high level of task and social ...View More

KPIs Rule 4. There is a difference between Feedback and Control

Whether KPIs are used for either feedback or control will lead to completely different (sometimes dy ...View More

Write your own Shackleton Job Ad

In 1914 Ernest Shackleton published the most legendary job ad. It could serve as a bueprint for jobs ...View More

The best Way to give and receive Feedback

Whether or not a feedback recipient takes a feedback mainly depends on the social situation in which ...View More

#05 What are critical Functions in your Organization?

Some functions within an organization are more critical or challenging for the business and HR than  ...View More

#12 Who should be happy with your Recruitment Process?

For most companies predicting applicants' potential performance is of highest priority. This is focu ...View More

#11 Using Networks for effective difficult Hiring

There is much more than just job ads or executive search. When it comes to specialist hiring or diff ...View More

#08 Building a Talent Acquisition Strategy

A talent acquisition strategy differentiates various external workforce demands in a company. At the ...View More

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